PODCAST

Aspiring Ops

Uniting us around a common purpose, to amplify the voices of world-class Strategy & Operations Leaders as they share their personal stories and provide practical steps towards success.
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Season 5
Season 4
Season 3
Season 2
Season 1
EPISODE
4
Leveraging Mission to Power Motivation
Joshua shares his experiences within Care Design New York & discusses the importance of driving toward an organization's mission.
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Leveraging Mission to Power Motivation
EPISODE
3
Investing in People to Amplify Process
Keith dives into his experience leading Strategy and Operations, and the emphasis he places on investing in the people he works alongside.
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Investing in People to Amplify Process
EPISODE
2
Navigating Uncertainty in Creating the Chief of Staff Role
Megan takes us through her experience creating a Chief of Staff role at Buildertrend, and how she's learned to thrive with ambiguity.
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Navigating Uncertainty in Creating the Chief of Staff Role
EPISODE
1
Harnessing the Power of Feedback to Align on Strategy
Erik shares how he uses feedback to identify and align strategic priorities around the Pac-12 Conference's true north.
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Harnessing the Power of Feedback to Align on Strategy
EPISODE
8
Making Effective Decisions while Embracing the Unknown
Hear Jerry's unlikely journey from professional poker player to VP of Strategy & Ops at one of the fastest-growing software companies.
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Making Effective Decisions while Embracing the Unknown
EPISODE
7
How a Transformation Office Can Help Unlock Your Strategy
Jordan shares her Chief of Staff journey at BeyondTrust, and how it led to her role as Director of Strategic Initiatives.
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How a Transformation Office Can Help Unlock Your Strategy
EPISODE
6
Building a World-Class Operations Team
Toby shares how he’s helped build a world-class operations team, and the role Operations plays in Strategic Planning.
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Building a World-Class Operations Team
EPISODE
5
Fundamentals for Bringing Your Strategic Plan to Life
Hear from Abby about the keys to success for making an effective transition from strategic planning to strategic execution.
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Fundamentals for Bringing Your Strategic Plan to Life
EPISODE
4
Fierce Prioritization in Strategy and Operations
Lu provides a glimpse into how prioritization is key to success at a high growth company, when opportunities seem to be everywhere.
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Fierce Prioritization in Strategy and Operations
EPISODE
3
Aligning on the 'Why'
Matt's unique background in go-to-market strategies and enablement helps him balance the strategic and tactical as a Chief of Staff.
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Aligning on the 'Why'
EPISODE
2
The Balance of Efficiency and Culture in Operations
Kip explains his journey into the COO role, and how experiences from Fortune 500 companies to startups shaped his approach to the position.
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The Balance of Efficiency and Culture in Operations
EPISODE
1
Building a Culture of Alignment and Ownership in the Chief of Staff Role
Christy shares how Chiefs of Staff can help build a culture of alignment and provides a glimpse into strategic planning at Fullscript.
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Building a Culture of Alignment and Ownership in the Chief of Staff Role
EPISODE
10
Introducing Process to Close Gaps and Accelerate Growth
Nancy shares how she reshapes the narrative and negative connotation often associated with adding new processes.
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Introducing Process to Close Gaps and Accelerate Growth
EPISODE
9
Building a Culture on Data-Driven Decisions
Amy Liu shares how defining the right questions to ask and data-driven decision making varies at every phase of a company.
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Building a Culture on Data-Driven Decisions
EPISODE
8
Creating Opportunity through Courage and Confidence
Maariyah shares fundamentals and key decisions she made that are foundational for success for any strategy and operations leader.
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Creating Opportunity through Courage and Confidence
EPISODE
7
Bringing Together the Subjective and Objective in Operations
Noah highlights the importance of focusing on customers and combining subjective and objective insights to drive performance and execution.
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Bringing Together the Subjective and Objective in Operations
EPISODE
6
Building and Letting Go as the Chief of Staff
Carmeanna shares her experience bringing life to new areas of the business, and what comes next after successfully launching something new.
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Building and Letting Go as the Chief of Staff
EPISODE
5
Why To Hire A Chief of Staff Sooner Than Later
John shares his experience as a Chief of Staff at Four Growers and why the position might look different at earlier stage companies.
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Why To Hire A Chief of Staff Sooner Than Later
EPISODE
4
An Invitation to Serve
Ben shares his Chief of Staff experience at Ladder, and how his consulting and data science background helped prepare him for the role.
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An Invitation to Serve
EPISODE
3
Thriving in Ambiguity
Rajsi's willingness to take on new initiatives at Amazon and Oracle gave her a bird's eye view that led her to the Chief of Staff position.
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Thriving in Ambiguity
EPISODE
2
The Chief of Staff as a Point of Leverage
Mackenzie shares why the Chief of Staff must provide their principal leverage to focus on the long-term future of the company.
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The Chief of Staff as a Point of Leverage
EPISODE
1
Providing Clarity in the Chief of Staff Role
In the Chief of Staff position, the desire and ability to work across multiple areas of the business is a non-negotiable.
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Providing Clarity in the Chief of Staff Role
EPISODE
12
The Emergence of the Chief of Staff and What Lies Ahead for the Position
Scott shares his experience as a Chief of Staff and why the position is becoming more prominent across businesses today.
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EPISODE
11
Balancing Relational and Operational While Designing the Chief of Staff Role
Ben tells his journey from Marketing to Strategy & Ops, and how he balances relational and operational as a Chief of Staff.
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EPISODE
10
How the Chief of Staff Helps Create the Weather
People. It's all about people. Listen to Grace's journey from former teacher to Chief of Staff and how she helps create the weather at Yext.
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EPISODE
9
A Customer-Centric Approach to Operations
Peter explains the importance of customer focus for operations at high growth companies.
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EPISODE
8
Harnessing the Collective Talents of Your Organization
Lindsay shares how the most effective strategy and ops leaders must see horizontally and vertically within the organization.
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EPISODE
7
Building from Zero to One
Jacob shares his experience operating in an ever-changing environment and taking areas of the business from zero to one.
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EPISODE
6
Move Through Influence, Not Authority
Steph speaks to the unique challenges as a Chief of Staff, and how the role needs to influence without authority.
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EPISODE
5
The Greatest Currency for a Chief of Staff
Amrit shares his unique perspective working with two different CEOs and why trust is a critical component to being a Chief of Staff.
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EPISODE
4
Building the Chief of Staff Role
Zeke shares his experience setting his role and company up for long-term success to help scale Clearcover through their hyper-growth stage.
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EPISODE
3
Leading with EQ and Courage
Karn shares his journey as the first Chief of Staff at Split, and how he collaborates to make an impact across all areas of the business.
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EPISODE
2
The Chief of Staff as the Force Multiplier
Garr shares why he views the Chief of Staff role as a "force-muliplier" that needs to be willing to embrace ambiguity.
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EPISODE
1
The Unexpected Journey into Operations
Kelsey discusses her Ops journey, from employee number 3 to helping scale a company to 150 employees and helping raise over $24M in funding.
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EPISODE
8
Season One Recap and Trends Shaping the Future of Ops
On the Season One Finale, co-founder and COO at Elate, Abby Parker, and CEO Brooks Busch look back on the best quotes, advice, and stories.
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EPISODE
7
Why Your Operating Framework Should Evolve with You
From roles in Sales and Customer Success to Operations, Chelsey Krisay, Chief of Staff, shares her journey at Trainual.
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EPISODE
6
Why an Aspiring Chief of Staff Should Volunteer for Everything
Brynn Michelich, shares her journey from Project Manager to Chief of Staff, the challenges a new Chief of Staff can expect, and more.
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EPISODE
5
How Operations Accelerates Growth by Removing Friction
John Cozad, SVP of Operations at Gravy, shares how operations can serve as a growth engine at scaling companies by removing team friction.
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EPISODE
4
Aligning Teams with Company Goals
Emad ElShawa discusses his transition into the Chief of Staff role, and the importance of alignment.
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EPISODE
3
How to Deliver Today, While Building for Tomorrow
Eric Smith shares his experience building & leading Operations at a growth stage company, and the pivotal role Operations plays in startups.
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EPISODE
2
Taking Risks and Checking Your Ego at the Doo‪r‬
Sydney shares her history as an early employee and how risk-taking helped her lead operations at a company creating a new software category.
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EPISODE
1
How Calendly Drives Growth through Operation‪s‬
Russell shares his journey to leading Operations at one of the fastest-growing SaaS companies in the world, and how he encourages his team.
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