Operations Library

We are thrilled to announce season three of Aspiring Ops, and our partnership with the On Deck Chief of Staff Fellowship.

The Chief of Staff position has grown into an essential role to help accelerate growth and amplify the impact of leadership.

Whether it’s your first time stepping into a Chief of Staff role or you have past experience, understanding what’s needed of the role and your fit is critical. 

With the rise in platforms built to help drive efficiency and effectiveness across your business, strategy and ops is quickly becoming one of the key ingredients for finding and replicating areas of growth across your business.

The idea of implementing an operating framework for growth at any company can be overwhelming. From executive level buy-in to rolling out a structure across every team, it can be a tall task for even the best strategy and operations leaders.

Execute and track your strategic plan more effectively with these three tips.

Russell Lester, CFO of Calendly, explains how teams can drive growth and efficiency in SaaS.

After meeting with hundreds of operations leaders, we put together a few key steps to help you successfully build and implement an executive scorecard for your company. 

Company culture. It’s a frequent topic of conversation in the startup scene, but how is it defined? Read more.

Whether you’re a hiring manager looking for validation or an Ops Leader looking for guidance, here are three reasons why companies should look internally for their Chief of Staff. 

At this point, we feel pretty confident in saying that the Chief of Staff role is here to stay. But don’t just take our word for it, here's what the pros have to say.

We made sure to ask each Chief of Staff we interviewed for the advice they’d give to anyone getting started in the role. Read on to learn what they had to say.

High-stakes decisions in uncertainty highlight the abilities of early employees. These are some of the same qualities of the best Strategy & Ops Leaders. 

So what’s the secret behind Calendly’s success? Find out here.

From working alongside our customers and prospects, we’ve identified three ways to ensure your team keeps the momentum from your great company kickoff. 

As we head into the fall planning season, here are the do's and don'ts for those looking to learn how to set your team up for success in rolling out a platform.

When creating a software engineering OKR, it is important to determine how it will serve the overall company direction and company objectives.

Setting customer success team OKRs can feel a bit overwhelming. Align your team with these customer support goals and objectives.

There are a lot of misconceptions about OKRs, and this has led many companies to experience challenges with OKRs they weren't expecting.

Implementing OKRs requires an understanding of the long-term value and buy-in that the process will continue evolving as your company grows.

It is often challenging to come up with the right OKRs for your product team. Here are some OKRs that can get you started.

With Q4 and annual planning right around the corner, it's the time of year where goal-setting frameworks become front and center for companies.

As more and more companies look to implement real OKR examples at their companies, they are trying to figure out how OKRs and KPIs or MBOs work together.

For strategy and operations leaders at high growth software companies, setting company objectives can be challenging. High growth software company objectives are often at the mercy of the ever-changing nature of the company's overall direction.

While the OKR framework has been incredibly helpful for some of the fastest growing companies in the world, many companies struggle to successfully implement the framework.

The idea of implementing an operating framework for growth at any company can be overwhelming. From executive level buy-in to rolling out a structure across every team, it can be a tall task for even the best strategy and operations leaders.

Learn how an OKR dashboard can set you and your team on the path for success with OKRs.

We are thrilled to announce season three of Aspiring Ops, and our partnership with the On Deck Chief of Staff Fellowship.

The Chief of Staff position has grown into an essential role to help accelerate growth and amplify the impact of leadership.

Whether it’s your first time stepping into a Chief of Staff role or you have past experience, understanding what’s needed of the role and your fit is critical. 

Russell Lester, CFO of Calendly, explains how teams can drive growth and efficiency in SaaS.

Company culture. It’s a frequent topic of conversation in the startup scene, but how is it defined? Read more.

Emad ElShawa, Chief of Staff at Fundbox, shared how his team views the strategic planning process and offered his advice for other startup leaders on our Aspiring Ops interview series. Listen now.

At this point, we feel pretty confident in saying that the Chief of Staff role is here to stay. But don’t just take our word for it, here's what the pros have to say.

We made sure to ask each Chief of Staff we interviewed for the advice they’d give to anyone getting started in the role. Read on to learn what they had to say.

High-stakes decisions in uncertainty highlight the abilities of early employees. These are some of the same qualities of the best Strategy & Ops Leaders. 

So what’s the secret behind Calendly’s success? Find out here.